I don’t know why I should have any faith this should make a big difference, but I’d sure like to believe it will.
If the wait time to snag a bite to eat during a Georgia football game leaves you more upset than a coach when his team has a costly penalty, you can now vent immediately.
The school is adding HappyOrNot terminals in Sanford Stadium on the 100 level to provide instant feedback for fans to express their thumbs up or down voice on concessions and restrooms by tapping a button on a screen.
The units were already used at baseball’s Foley Field this season and it could be expanded for home football games in the 200, 300 and 600 levels, according to Josh Brooks, the school’s deputy athletic director for operations.
“We had pretty good scores for baseball,” he said. “Now, you don’t get 92,000 for baseball that you would in Sanford Stadium. So it’s going to be interesting to see how the scores correlate to Sanford.”
Georgia kicks off a new football season at 3:30 p.m. Saturday with a home game against Austin Peay.
Brooks and his staff hope to gauge issues that crop up rapidly. If a restroom’s scores lag behind others, they can immediately evaluate the issue.
“Sometimes it’s simple as an overflowing trash can,” he said. “Having the ability to see our results real time can help us address issues quickly.”
At least he’s talking the right kind of talk with this:
Near the 30-yard line at sections 130 and 131 will be another “Grab-n-Go that will offer popcorn, hot dogs, barbecue sandwiches, bottled drinks and candy.
Brooks likens those as an “Augusta National method,” which typically receives high marks from those who attend the Masters golf tournament.
Georgia operated “Grab-n-Go” tents on the west side last season near Gate 7, which he described as “phenomenal,” because it kept the lines from being backed up.
“It’s basically taken the concession experience and turned it into an assembly line,” he said. “The workers have just one job—to keep putting drinks out, rolling hot dogs.”
Who knows? They may be able to handle that.
I’m keeping my fingers crossed for you, Josh.